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The Customer Is Always Right .. Or Are They?

The Customer Is Always Right .. Or Are They?

Picture the scene…. You’re in a sales demo, the company CEO just arrived… late, apologises and immediately jumps into aggressive questioning. This is the biggest deal in your pipeline, you’ve been forecasting it for nine months, and, suddenly, it’s being threatened....
What Targets Should I Set  For My Sales Team?

What Targets Should I Set For My Sales Team?

What’s one thing virtually every business does, no matter their industry, target customer, or product or service? They set goals or targets. These goals may be company-wide or department-specific. Without them, it’d be difficult for employees to understand their...
What Does a Sales Manager Do?

What Does a Sales Manager Do?

Sales management is one of the most difficult jobs out there. Your responsibilities span the organisation — along with the VP or director of sales, you’re working with people in Product, Marketing, HR, and so on. Most importantly, managers are responsible...