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The Power Of Open Questions

The Power Of Open Questions

When we’re talking to potential customers, we bring value to our prospects and clients through the questions we ask — but only if they're good questions. In the early stages of the discussion, we really need to encourage the prospect to open up and tell us about...

Is Your Sales Technology Destroying Relationships With Prospects?

Is Your Sales Technology Destroying Relationships With Prospects?

The best salespeople have always been knowledgeable, empathic, and helpful. They seek to uncover and capitalise on any edge they can find to help them win more deals. That's just part of the job. Sadly, the "edge" that most sales technology promised to give them is...

30 Sales Interview Questions To Gain Insight

30 Sales Interview Questions To Gain Insight

To build a strong sales organisation, it's imperative to find people who can hit target, handle rejection, and be persistent without turning aggressive. Sales isn't an easy job to hire for, and the wrong person can keep your company from meeting important business...

“Supplier” Or “Business Partner” Which Are You?

“Supplier” Or “Business Partner” Which Are You?

Despite the challenges of the pandemic, Proten Sales Development has just completed another successful year and there’s an element of smug satisfaction in signing off the latest set of annual accounts. In part that’s down to the results we achieved, but in a way,...

Lead vs Prospect vs Opportunity, What’s The Difference?

Lead vs Prospect vs Opportunity, What’s The Difference?

What is a sales opportunity, and when do you know it's not a lead anymore? There is no single, universal definition. However, some common misconceptions deserve to be clarified because the concept of an opportunity impacts your sales process, your ability to qualify,...

I’m Angry!!

I’m Angry!!

I’m angry!! There.. I’ve said it. I wouldn’t normally make political comments on social media, but some aspects of how small businesses have been treated over the last six months just makes me mad! I’m not criticising the support packages that HAVE been made available...